Customers, not Residents: My Perspective
Vint Falken’s recently wrote about dropping the word “Resident” and using “Customer” instead. After leaving a (pretty weak) comment on that post, I figured it was time I said a few qualifying statements on the matter.
Now. I don’t know about you, but I personally think that it’s a pretty daft idea, but I’ll come to that. The reason for this is that asking for changes as a Resident has reached a stalemate, and by using Customer, it’s likely that things will change.
I don’t agree with that, or the entire idea. It just seems to “fight fire with fire” and lead to much animosity.
What will be achieved by reducing yourself to a clinical term? It’s an open-ended answer, so there isn’t any right one.
Regardless, I’ll just stick with Resident, thank you very much. (Sorry if I sounded a bit angry there.)
Agree with me? Disagree with me? Think I’m out of my mind? Leave a comment below.
By: Jaymes Kjeller | | Posted in Miscellaneous
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